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Accessibility statement for CSCEN Online

This accessibility statement applies to 

This website is run by the Civil Service Climate + Environment Network. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)


We’ve also made the website text simple to understand. AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window

  • you cannot modify the line height or spacing of text

  • recordings of past events do not have captions

  • we capitalise certain words and subheadings


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email 


We’ll consider your request and get back to you in 7 working days. Please note our ability to provide alternative formats might be limited. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Compliance status


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the exemptions’ listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images not on our homepage by November 2020. When we publish new content we’ll make sure our use of images meets accessibility standards. As the homepage image is in place to create a specific sensory experience, it is exempt from necessitating that a text alternative is in place which serves the equivalent purpose. 

Disproportionate burden

It would be a disproportionate burden on our organisation to carry out a third party audit of our site. As a result, we undertook a detailed audit ourselves in November 2020. 

Content that’s not within the scope of the accessibility regulations


PDFs and other documents

Some of our documents are essential to providing our services. For example, we have documents with information on how users can access our services and protect their data. By November 2020, we plan to assess whether these can be made more accessible or not. 

Live and pre-recorded content pre September 2020

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations, as are recordings before 23 September 2020


What we’re doing to improve accessibility

From September to November 2020, our online team assessed the accessibility of the site against WCAG 2.1 to ensure that the site is as accessible as possible. Following this accessibility audit, we will be making some changes to the site in early 2021 to improve accessibility.

Preparation of this accessibility statement

This statement was prepared on 20 August 2020. It was last reviewed on 16 December 2020.

This website was last tested for accessibility in November 2020. Accessibility reviews are carried out internally to prevent any disproportionate burdens on the network. 

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